Model Number 209999 |
Device Problems
Positioning Failure (1158); Inaccurate Delivery (2339)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/26/2019 |
Event Type
malfunction
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Manufacturer Narrative
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As part of the normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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Case number: 04419115, (b)(4) - mps (b)(6) reported inaccurate anterior chamfer cuts.Case type: tka.Update: "any surgical delay? less than 15.Which cuts were inaccurate? anterior chamfer.How was the cut inaccurate? 1.5-2 mm proud.What is the estimated discrepancy mentioned in the complaint? 1.5-2 mm proud on anterior chamfer cut.Issue was fixed when robot was brought back in, without adjusting plan and went over cut again.When was the issue noticed (bone preparation or joint assessment)? trialing.Was the planar probe utilized to measure cut accuracy? no.Are post-op x-rays available? no.".
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Manufacturer Narrative
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Reported event: (b)(6) - mps reported inaccurate anterior chamfer cuts.Device evaluation and results: the field service engineer reported: problem reproduced? no.Trouble shooting notes: bryant called after case and already spoke to fse.Requesting wo.Work performed: upon arrival at site i initially performed a successful pre-surgery check.I also performed an auto-arm accuracy test without any indication of error.I checked j2 to verify that the calibration was correct.It was spot on.Both the 10 and 32 degree settings were dead on.I continued to run the system through other checks and everything is exactly as it should be.System is ready for clinical use.I contacted mps and let him know my findings.I suggested that he perhaps run the problems they've been having up the chain to see if perhaps he may be able to find an answer to the issues they're experiencing.The robot is not the issue though.Work order disposition: system investigation completed successfully as per service manual.All system checks and tests passed, system is ready for use.Product history review: a review of device history records shows that on 06/20/19 1 device was inspected and 1 device was placed on.A review of the data revealed that the non-conformances are not related to the failure alleged in this compliant.Complaint history review : a review of complaints in catsweb and trackwise related to p/n 207557, serial number (b)(6) shows no additional complaints related to the failure in this investigation.Conclusions: the failure was not confirmed via inspection.No additional investigation or specific actions are required.If additional information is received, then the complaint will be reopened.H3 other text : device not returned.
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Event Description
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Case number: (b)(4), (b)(6) - mps (b)(6) reported inaccurate anterior chamfer cuts.Case type: tka.Update: "any surgical delay? less than 15.Which cuts were inaccurate? anterior chamfer.How was the cut inaccurate? 1.5-2 mm proud.What is the estimated discrepancy mentioned in the complaint? 1.5-2 mm proud on anterior chamfer cut.Issue was fixed when robot was brought back in, without adjusting plan and went over cut again.When was the issue noticed (bone preparation or joint assessment)? trialing.Was the planar probe utilized to measure cut accuracy? no.Are post-op x-rays available? no".
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Search Alerts/Recalls
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