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Model Number 9733858 |
Device Problems
Display or Visual Feedback Problem (1184); Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/04/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The manufacturer representative replaced the computer.The system then passed the system checkout and was found to be fully functional.Device manufacturing date unavailable.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system.It was reported both monitors showed video signal in the top third of the screen, but the bottom two thirds were black and flickering.This issue was noted outside of a procedure, and there was no patient involvement.
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Manufacturer Narrative
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Concomitant medical products: 9734477, lot/serial #: (b)(4).The computer was returned to the manufacture for evaluation.After functional testing and visual/physical examination the reported issue was not confirmed.The computer boots normally to the application screen.The installed programs start and run normally.No video issues were observed.No failure found.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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D11 additional information: section d information references the main component of the system and other applicable components are: product id: 9735225r, serial/lot #: (b)(6).Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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