Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: investigation summary = > the complaint device was received at the service center and evaluated.The customer reported an issue of the device was making a loud noise and flow rate was unsteady.Per service manual operational and diagnostic, this complaint can be confirmed.During evaluation, worn gear was identified.It was replaced to resolve the issue.After repair, the device was found to be working according to the specifications.The worn gear is identified as the root cause of the reported problem.The service history has been reviewed in lieu of the device history record for this device since it was previously serviced.The device was last serviced on 03/06/2019 and passed all functional testing before being returned to the customer.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot = > the service history has been reviewed in lieu of the device history record for this device since it was previously serviced.The device was last serviced on 03/06/2019 and passed all functional testing before being returned to the customer.
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