The sales representative was informed by the user facility that during a procedure, the metal tip on the scope ripped the patient's ureter.The sales representative further reported that the user facility has been performing procedures using the scope as part of an evaluation to purchase the equipment.The sales representative observed the procedures as the evaluation went on for 5-6 days.There were no reported issues with the scope and no issues with any of the patients during the evaluation.However, on the last day of evaluations a technician reportedly informed the sales representative that the facility was done with the evaluations and stated the doctor tore a patient's ureter.The sales representative has not been able to obtain additional information from the user facility regarding the reported patient injury.The device was returned to the service center but the evaluation is in progress.
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