It was reported that, during a shoulder arthroscopy, the controller could not communicate with the foot pedals.The procedure was finished, without a significant delay, by using a competitor device.The patient was harmed.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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H10: h3, h6: the reported device, used in treatment, was received for evaluation.A visual inspection was performed on the product and no issue was observed.There was a relationship found between the returned device and the reported incident.Product failed functional testing with a handpiece stall error message on port a only.Cause of error is shorted electronic components on the main digital pcb.Burnt components on main pcb confirm that the product overheated.Reason for electronic component failure is unknown but a shorted out mdu is a possibility.Product passed functional testing with a known good main pcb installed.The complaint investigation has concluded the cause of the failure to be defective electronic components on the main digital pcb.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review found related failures; this failure mode will be trended to assess for any necessary corrective actions.No containment or corrective actions are recommended at this time.
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