Intuitive surgical, inc.(isi) received the instrument involved with this complaint and completed the device evaluation.Failure analysis confirmed and replicated the customer reported complaint of "wires have been broken".In addition, the instrument was found to have a broken pitch cable at the distal end.The broken cable segments that contain the crimps were missing from the clevis.The customer reported complaint does not itself constitute an mdr reportable event; however, the broken pitch cable found during failure analysis could cause or contribute to an adverse event if the malfunction were to recur.
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