One infusion pump was returned for evaluation.Visual inspection of the pump found it to be missing the upper back label and has noted to have fluid ingression; no cracks observed.Device then underwent functional testing; customer complaint unable to be confirmed.However, pump's event history log did show "high pressure" alarm messages after extra dose completed and key stuck message.Three separate delivery accuracy tests found the pump r to be delivering within the published specification of +/-6 percent.It is unknown what caused the reported complaint, and while no definitive problem source to the reported issue could be determined, this investigation revealed no intrinsic evidence to suggest a cause of issue related to manufacturing.
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