Age/date of birth: unknown, information not provided.Gender/sex: unknown, information not provided.Date of event: unknown, not provided, best estimate is (b)(6) 2019.If implanted, if explanted, give date: not applicable, as the product is not implantable.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Device evaluation: the product testing could not be performed because the product was not returned.The complaint cannot be confirmed.Manufacturing record review: the manufacturing process record was reviewed, and no discrepancy was found during the mrr (manufacturing record review).A review of manufacturing production order (po) was conducted and no non- conformance reports (nc) were found associated to the po.The units were manufactured and released according to the product specifications.The sterilization records were also reviewed, and no issues was reported.The units were processed according to sterilization requirements and met the product specifications.A search in complaint system revealed no additional investigation request (ir) for this lot has been received.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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