Model Number 97715 |
Device Problem
Overheating of Device (1437)
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Patient Problems
Burning Sensation (2146); Sleep Dysfunction (2517)
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Event Date 12/13/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Concomitant medical products: product id: 97755, serial#: (b)(4), product type: recharger.Other relevant device(s) are: product id: 97755, serial/lot #: (b)(4), udi#: (b)(4).Recharger returned but analysis is not yet complete; a supplemental report will be sent when analysis is complete.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Information was received from a consumer regarding a patient with an implantable neurostimulator (ins) for non-malignant pain.It was reported that the "little black box" part of the recharger (rtm) "gets very hot sometimes" when the patient was charging.The patient added that it woke them up and was "burning my skin." the patient clarified that it "didn't leave a mark." repair noted that the rtm relay box was getting hot enough to burn the skin but it didn't leave a mark.A replacement rtm was sent to the patient.No further complications were reported/anticipated.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received from patient who stated that the replacement recharger resolved the burning sensation.
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Manufacturer Narrative
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Preliminary analysis found the recharge antenna was stuck on checking the recharger screen but further analysis found no issue with the external device.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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