The customer's strips were returned for investigation.The returned product was measured with a retention meter in comparison to a retention meter and master lot strips.Two human blood samples from warfarin donors and internal reference meters were used.Donor 1 inr: 3.8 inr , donor 2 inr: 2.8 inr.Donor 1 hct: 48% , donor 2 hct: 44%.Testing results: donor #1: retention meter and master lot strips: 3.8 inr , retention meter and customer strips: 3.9 inr.Donor #2: retention meter and master lot strips: 2.8 inr , retention meter and customer strips: 2.8 inr.All inr values were within the specified maximum difference between measurements.No error messages occurred.The returned material and the retention material meet specifications.Medwatch fields d4 (lot number and expiration date), d10 and h3 have been update.
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