Notes from biomed work order: found device error 602 on display, could not clear it with a battery removal reset.
Called philips and discovered this was a global error due to the new year, the 602 error is a firmware error related to the device not correctly interpreting the year 2020 and locking up.
Philips is aware of the problem and working to create a resolution for it, when that is completed, i will be notified via e-mail.
Team was informed all of the digitrak units are no longer functional until the correction is sent out.
Manufacturer response for recorders electronic storage data electrocardiography, digitrak xt (per site reporter) our technician has contact philips per case number [redacted].
No further communication has been sent from philips.
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