CONCORD MANUFACTURING 2008T HD SYS. CDX W/BIBAG BLUE STAR; DIALYZER, HIGH PERMEABILITY WITH OR WITHOUT SEALED DIALYSATE SYSTEM
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Model Number 191126 |
Device Problems
Thermal Decomposition of Device (1071); Melted (1385)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/16/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Plant investigation: no parts were returned to the manufacturer for physical evaluation.However, an on-site evaluation was performed by a fresenius field service technician (fst).To resolve the reported issue, the fst replaced the entire power supply.A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances, or any associated rework identified during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The investigation into the cause of the reported problem was able to confirm the reported failure mode.During the device evaluation, the fresenius fst identified evidence of charring and melting on the machine's power plug.Therefore, the complaint event was confirmed.
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Event Description
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A user facility biomedical technician (biomed) reported that a fresenius 2008t machine powered down unexpectedly during the setup for a hemodialysis (hd) treatment.The machine operator performed a quick inspection of the device and noticed the power plug looked burnt and was hot to the touch.The machine was pulled from service for further examination and a fresenius field service technician (fst) was called onsite to perform an evaluation.During the evaluation, the fst reportedly found evidence of charring and melting on the power plug.Photos of the power plug were provided by the fst, and they validated the reported damage.One of the photos showed black residue which looks like it melted (from the power plug) and seeped into the power outlet, as described by the fst.The outlet was removed from the wall and replaced before the fst arrived at the unit.There was no smoke, burning smell, or arcing reported.Additionally, there were no reported sparks or flames.No other damaged components or parts were found.The fst stated the clinic does not utilize hospital grade ground-fault interrupter (gfci) outlets.It was recommended that they transition to this type of outlet.The fst also advised them to call an electrician onsite to evaluate the unit¿s electrical wiring.Upon follow up with the unit¿s biomed, it was confirmed that the machine had no previous history of failing the electrical leakage test.The fst replaced the entire power supply to resolve the reported issue.After the repair was completed, machine functional tests were performed, and they passed.The machine was subsequently returned to service.There was no patient involvement associated with the reported event.The fst stated the damaged power plug was available to be returned for evaluation, but to date, it has not been received by the manufacturer.
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Manufacturer Narrative
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Additional information: concomitant medical products, device evaluated by mfr: plant investigation: the power supply was returned to the manufacturer for physical evaluation.An external visual inspection revealed the power cord had sustained a short in the plug.The power cord was removed and a test power cord was installed.The power supply was then connected to a test machine and a voltage check was conducted.The machine was found to be within specification as outlined in the voltage check instructions for 2008t machines.The machine went through ten minutes of rinse mode and dialysis mode, and self-test was then conducted.The machine passed the self-test.A visual inspection of the power supply was able to confirm the reported plug damage.After replacing the power cord with a known good power cord, the power supply functioned as intended when testing was performed.An investigation into the cause of the reported problem was able to confirm the reported failure mode.
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