A user facility biomedical technician (biomed) reported that a 2008t machine experienced a low flow error in dialysis mode.
Upon follow up with the biomed, it was reported that the issue was resolved by replacing four balancing chamber valves.
During the repair, the biomed noted that one of the balancing chamber valves was bulging and cracked open on the side.
The biomed stated there was a large bulge of melted plastic stuck to the outside of the valve.
There was no report of a burning smell, sparks, or flames.
The used parts were discarded, and therefore, not available to be returned for evaluation.
Photo evidence of the damage could not be provided upon request.
No damage was identified on any other components.
The biomed confirmed there was no previous history of the machine failing the electrical leakage test.
After completing the repair, the biomed confirmed that the machine was returned to service.
There was no patient involvement associated with the reported event.
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