Additional information provided in d.10., h.3., h.6., and h.10.The product was returned for analysis and the reported complaint could not be observed.No cartridge was returned.Additional observations were as follows: iol returned pressed down on one(1) post of the lens case base resulting in gross optic damage.Solution is dried on both surfaces of the optic and haptics.One haptic is broken/torn and is returned.The optic is scratched/marked-rejectable.Unable to conduct dimensional testing due to condition of returned sample.No cartridge returned.The product investigation could not identify the root cause for the reported complaint as only the iol was returned for evaluation.No cartridge was returned.Due to this, we are unable to complete a thorough investigation to determine a root cause.The reported complaint is lacking in relevant information such as associated products used to complete a thorough investigation.Due to the lack of information, we are unable to verify if the iol contributed to the event.A functional test (dimensional) to check the dimensions of the lens could not be conducted due to the condition of the returned sample.All product and batch history records are quality reviewed prior to product release.The manufacturer internal reference number is: (b)(4).
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