A customer obtained higher than expected vitros k+ (potassium) results from a vitros performance verifier fluid when processed on a vitros 5600 integrated system.Vitros performance verifier i fluid (lot h6976), vitros k+ results of 3.9 and 4.0 mmol/l versus the midpoint of the rom (range of mean) of 2.86 mmol/l biased results of the direction and magnitude observed may lead to inappropriate physician action if undetected.The customer did not process patient samples after obtaining unacceptable vitros k+ quality control results.Ortho has not been made aware of any allegation of patient harm as a result of this event.This report corresponds to ortho clinical diagnostics inc (ortho).Complaint numbers (b)(4).
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