Reported event: the device, power cord, tgs system v2, 20' lg, catalog #207010, was reported to spark and smoke.Device inspection: no device inspection could be completed as the product was not available for evaluation.Device history review: a review of device history records shows that on 02/11/2016 1 device was inspected and 1 device was placed on: qt 16-01-0068 and 16-01-0073.A review of the data revealed that the non-conformances are not related to the failure alleged in this compliant.Complaint history: a review of complaints in catsweb and trackwise related to power cord, tgs system v2, 20' lg, catalog #: 207010 shows no additional complaints related to the failure in this investigation.Conclusions: per d03391, preventive maintenance is where an action occurs that identifies device deterioration which may compromise function.Under pm conditions no patient was involved and no actual or potential patient harm existed for the alleged event.No additional investigation or specific actions are required.Further action: none at this time.
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