The reported complaint of "the autopulse platform (sn (b)(4)) powered off on its own and wouldn't power back on" was confirmed during the functional testing.The root cause for the reported complaint was due to defective processor board.Upon visual inspection, no physical damage was observed.The autopulse platform failed to power on during the initial functional testing and the archive data could not be recovered.The processor board was replaced to address the reported problem.Following service, the autopulse platform passed the run-in test using the 95% patient large resuscitation test fixture (lrtf) with good known test batteries until discharged without any fault or error.The autopulse platform passed the final testing without any fault or error.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse platform with sn (b)(4).
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During patient use, after performing 1 round of compressions the autopulse platform (sn (b)(4) powered off on its own and wouldn't power back on.The user tried to turn on the platform by replacing multiple autopulse li-ion batteries, but the platform failed to power up.The user reverted to manual cpr.Per user, there was no adverse impact to the patient due to the reported issue on the autopulse platform.No consequences or impact to the patient was reported.
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