Due to the implementation of a new quality/regulatory team at surgical innovations limited, a review of historic complaints was conducted during a process improvement exercise.It was determined that the conclusion not to report complaint (b)(4) to the appropriate competent authorities was incorrect.In order to maintain full transparency of the history of surgical innovations limited devices, it has been determined that this complaint should be reported to the appropriate competent authorities.
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The concerned product was used during procedure of abdominal wall scar hernia on november 6th, wednesday, without any issue.However, they realized that distal end of the cannula was broken and missing when they visually inspected the product after sterilization.They watched recorded video in order to find the missing part and confirmed it was dropped inside the patient during procedure.To retrieve the missing part, second laparoscopic operation was made.Since the missing part was difficult to find, they switched the operation to open surgery and made 10cm surgical incision was made in the wall of the abdomen.
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