STRYKER TRAUMA KIEL LONG NAIL KIT R2.0, STST, LEFT GAMMA3® Ø11X360MM X 125°; ROD, FIXATION, INTRAMEDULLARY AND ACCESSORIES
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Catalog Number 43250360S |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 02/11/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The reported device is not cleared in the us, however similar devices are cleared in the us.Upon completion of investigation, additional information will be provided in a supplemental report.Device remains implanted; packaging will be evaluated.
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Event Description
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Customer reported that : "i wanted to inform you of a quality defect found on the packaging of a gamma 3 nail.When using the nail, some of the white packaging foam remained on the device.[.] the implant was used after cleaning.".
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Manufacturer Narrative
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Contrary to the statement in section h10 of the initial report, the reported device is cleared for sale in the us.The reported event could not be confirmed, since the device was not returned for evaluation and thus, limited to the device packaging returned.An empty product packaging was returned for evaluation with an evidently damaged foam block.An inspection of the packaging in original condition was not possible as the clear blister is already opened.Finally, an inspection of the nail in question could not be performed as the implant was used and no evidences [such as an image of the alleged contaminated nail] was provided for investigation.More detailed information about the complaint event as well as the affected device must be available in order to determine the root cause of the complaint event.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If any further information is provided, the investigation report will be updated.
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Event Description
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Customer reported that : "i wanted to inform you of a quality defect found on the packaging of a gamma 3 nail.When using the nail, some of the white packaging foam remained on the device.[.] the implant was used after cleaning.".
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