Model Number 209999 |
Device Problem
Difficult or Delayed Positioning (1157)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 02/20/2020 |
Event Type
malfunction
|
Manufacturer Narrative
|
As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
|
|
Event Description
|
Case number: (b)(4).Case description: (b)(4)- mps (b)(6) reported arm shaking in haptics.Case type : tka.Update per response: surgical delay <15 min.
|
|
Manufacturer Narrative
|
Reported event: it was reported that case number: (b)(4).Case description: (b)(6) - mps reported arm shaking in haptics.Case type : tka.Update per response: surgical delay <15 min.Product evaluation and results: as per work order, i performed a complete check of testing on the arm.All testing, verification and calibration passed.No errors during testing.System is ready for clinical use.Product history review: a review of device history records shows that (b)(6) was inspected and accepted into stock on 08/03/2017 and was handled via qt.A review of the data revealed that the non-conformance's is not related to the failure alleged in this complaint.Complaint history review: a review of complaints in trackwise related to (b)(6) shows no additional complaints related to the failure in this investigation.Conclusions: the failure is not confirmed via inspection.No additional investigation or specific actions are required.If additional information is received, then the complaint will be reopened.
|
|
Event Description
|
(b)(4).Case description: (b)(6) - mps reported arm shaking in haptics.Case type : tka.Update per response: surgical delay <15 min.
|
|
Search Alerts/Recalls
|