From the device history record, lot number 20190816-23-sh was manufactured on august 16, 2018.No exception was recorded in the device history record that could lead to the reported incident.No sample was available for evaluation.The average linting data is 0.202g / 10 pieces.The linting test data were within the acceptable range, therefore, the root cause could not be determined from this investigation.According to our supplier, or towels are made of cotton, so lint is born and inevitable.We are continuously working to better control the linting and have implemented the following: suctions machines have been installed in grey cloth rolling process, dyeing process and cutting process.The suction process was added before product's final folding, and workers do it according to standard operation procedure requirement.Linting test method and acceptable criteria was stipulated to see the suction results.(=0.38g/10 pieces).In the folding process, the supplier used one cloth pad under 100 pieces semi-finished products to avoid linting stuck onto the products during product's transfer.The complaint information was informed to the relevant sectors for their awareness.There is no action taken at this time, however, will continue to monitor the trend of this type of incident.
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