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Model Number 9733560XOM |
Device Problem
Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/16/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Concomitant medical products: other relevant device(s) are: product id: 9735519, serial/lot #: unknown.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the site was having intermittent video input connection issues.It was verified that the cables from the monitor to the computer were properly secured.Upon further inspection, the manufacturing representative noticed that when moving the digital visual interface (dvi) cable around, the monitor lost and regained connection randomly.There was no patient involved.
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Manufacturer Narrative
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The dvi cable was returned to the manufacturer for analysis.The returned cable has no apparent physical damage and passed a continuity test with no opens or shorts detected.No problem found.The hardware investigation found that the reported event was related to a hardware issue.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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H3) onsite functional and visual examination was performed by a manufacturer representative.The cable was replaced and the issue was resolved.The system passed a system checkout and was returned to an operational condition.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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