H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample analysis, applicable fmea documents, applicable manufacturing records, and labeling.Based on a review of this information, the following was concluded: the complaint of an issue with the skin prep pad or the statlock stabilization device was inconclusive since the returned samples exhibited no damage or defects.One open statlock stabilization device pouch was returned for investigation.The statlock device showed no damage or evidence of use.The paper backing remained attached to the substrate.The retainer was adhered to the substrate along the entire perimeter of the retainer.The skin prep pad was received in an unopened pouch.The prep pad was removed from the pouch and was found to be moist and pliant.Since the prep pad was received in an unopened pouch, any observed dryness would have occurred on a sample from an open prep pad pouch.Since no damage was observed on the returned samples, it is possible that the affected sample was not returned for investigation.A lot history review (lhr) of judqf228 showed no other similar product complaint(s) from this lot number.
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