(b)(4).(b)(4).Customer has indicated that the product will not be returned to zimmer biomet for investigation, as it remains implanted.Medical product: g7 bispherical shell 56f, catalog #: 110017334, lot #: 6607500.Medical product: tprlc 133 t1 pps so 12x144mm, catalog #: 51-103120, lot #: 6663782.Medical product: g7 neutral e1 liner 32mm f, catalog #: 010000850, lot #: 6657095.Multiple mdr reports were filed for this event, please see associated reports: 3002806535-2020-00166.(b)(6).The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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(b)(4).This final report is being submitted to relay additional information.The following sections were updated: b4, b5, d4, g4, g7, h1, h2, h3, h4, h6, h10.G3: report source, foreign - event occurred in netherlands.D11: medical product: g7 bispherical shell 56f, catalog #: 110017334, lot #: 6607500.Medical product: tprlc 133 t1 pps so 12x144mm, catalog #: 51-103120, lot #: 6663782.Medical product: g7 neutral e1 liner 32mm f, catalog #: 010000850, lot #: 6657095.Multiple mdr reports were filed for this event, please see associated reports: 3002806535-2020-00166-1.As the product has not been received, the investigation was limited to the information provided; a review of device history records and complaint history (liner has been discarded).A review of the manufacturing history records confirms no abnormalities or deviations reported.A review of the complaint database over the last 3 years has found no similar complaints reported with these items.Without the opportunity to examine the complaint product, root cause cannot be determined due to insufficient information.Risk assessment: cmp contains allegation of liner not seating.There are no details provided suggesting any issue with either the femoral head or shell and these remain implanted.The liner is part of associated complaint (b)(4).No risk assessment can be conducted as there is no indication that either the cup or femoral head have presented a hazard/hazardous situation.No corrective or preventive actions are deemed necessary at this time.If any additional information becomes available, then the complaint will be reopened and investigated thoroughly.
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