The following fields were updated due to additional information: d.10.Device available for eval?: yes.D.10.Returned to manufacturer on: 3/26/2020.H.6.Investigation: customer returned (100) 29gx12.7mm, 1ml bd insulin syringes in sealed blister packs from lot 9140524.Consumer reported needle was sticking though orange cap and when health worker picked it up they received a needle stick injury.All 100 returned syringes were examined, and one was observed with a cannula pierced through the cannula shield; this syringe was inside of a sealed blister pack.A review of the device history record was completed for batch# 9140524.All inspections were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Process summary: this operation assembles the cannula into the barrel tip and applies adhesive to hold the cannula in the barrel tip.The racks of cannulated barrels then travel through an oven which uses ir light to facilitate adhesive run down and ultraviolet light to cure the adhesive that bonds the cannula to the barrel tip.The cannulated barrels are then conveyed to a machine that inspects for missing cannula, cannula height, point quality, zero line placement, and uv adhesive.It also supplies lube to the cannula, features two lumen blows, assembles the shield to the barrel/cannula assembly, and detects for missing shields.The were no quality notifications or maintenance dispatches relating to this complaint during the production of this batch.A root cause cannot be determined.
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