Model Number 9733560XOM |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/13/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Concomitant medical products: other relevant device(s) are: product id: 9733467.Software version: 2.3.Patient information was unavailable from the site.No devices were returned to the manufacturer for analysis.Device manufacturing date is unavailable.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system used during an unknown procedure.It was reported that they are using this system and it has been exiting the software on its own.It's done it 2-3 times in the last 3 hours.Unknown delay and unknown impact to patient additional information received: type of surgical procedure is functional endoscopic sinus surgery (fess).There was a delay in procedure of less than 1 hour.There was no patient impact correlated with this event.
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Manufacturer Narrative
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Patient information provided.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.Testing revealed that the system was functioning as intended.The system then passed the system checkout and was found to be fully functional.Codes associated to the system: fdr, fdc.A software investigation analysis was initiated to determine the probable cause of the issue through log analysis.Analysis found that the reported event was related to an anomaly in the medtronic navigation software anomaly tracking database.A software failure was confirmed.Codes associated with the software: fdr, fdc.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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