The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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H 3 evaluation summary a device history record (dhr) review was completed for the reported lot.There were no manufacturing related issues related to the complaint issued for this lot.Samples were received for evaluation and were visually inspected.Intermittently missing gradient print were found, and the reported condition was confirmed.The most probable cause of the reported issue is that a jam at the printer occurred.Studies on the effectiveness of inspection have been completed to ensure associates can identify issues to established acceptance criteria.Based on the information available and the investigation findings, additional actions are deemed unnecessary at this time.This complaint will be used for tracking and trending purposes.
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