Additional information is provided in d.10., h.3., h.6.And h.10.The company service representative examined the system, but was unable to replicate the reported lamp issue.However, the company service representative noted that the lamp had over 400 hours of use.The xenon lamp was replaced as a preventive measure.The system was then tested met all product specifications.The system manufacturing device history record (dhr) was reviewed.Based on qa assessment, the product met specifications at the time of release.It should be noted that on the system¿s touchscreen, an illuminated ring surrounding the on/off button(s) of the illuminator global controls indicates to the user the number of lamp hours.Page 2.46 of the operator¿s manual describes that the indicator rings have three indication colors: green (0-199 hours), yellow (200-399 hours), and orange (400 hours or more).In addition, the system displays system message (sm) 5104 [the lamp has exceeded its rated life: lamp needs to be replaced.Please contact field service] when the lamp has reached 400 hours.The system message can only be cleared by the user pressing a button on the screen.The system message is an advisory for the user to replace the lamp; however, the lamp can still be used after this system message is acknowledged.The root cause of the reported event can be attributed to the xenon lamp, which exceeded its rated life.However, no problem was found with the xenon lamp as it functioned to its expected rated life.The manufacturer internal reference number is: (b)(4).
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