Occupation: (b)(6).Pma/510(k) #: preamendment.Investigation - evaluation: a customer at vidant health (united states) reported that the needle in a c-pmsy-250 (single lumen polyethylene central venous catheter tray) from lot 10133951 created resistance with a wire guide prior to an arterial line placement on (b)(6) 2020.The customer reported that when they were testing the device at the patient's bedside, they had difficulty inserting the wire through the needle.The device did not make patient contact.A review of the complaint history, device history record (dhr), instructions for use (ifu), and quality control was conducted during the investigation.One incomplete used tray without the needle was returned to cook for evaluation.The wire was able to be fully inserted through the catheter without any issues, though the needle could not be tested.Additionally, a document-based investigation evaluation was performed.The device master record (dmr) found that proper procedures and inspections are in place to prevent the distribution of non-conforming product.A review of the device's design history files found that the product is both safe and effective for its intended use.A review of the dhrs for the reported complaint device lot (10133951) and the associated needle component lot revealed no non-conformances.However, based on the dhr review, there is evidence of potential nonconforming material in house and in field.As the needle is supplied by cook polymer technology (cpt), cook initiated a supplier corrective action request in response to this issue.As there is evidence of potentially nonconforming material from the same supplier lots in other events, cook initiated product containment for affected in house product and to prevent redistribution of product in the field.It should be noted that there was one additional event reported to cook associated with the complaint device needle component lot.Cook also reviewed product labeling.The instructions for use [ifu_t_ulmbhce_rev6] state "upon removal from package, inspect the product to ensure no damage has occurred." based on the information provided, no returned product, and the results of our investigation, a definitive root cause was established as a deficiency in supplier manufacturing/quality control.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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