A product investigation was conducted.Visual inspection: the plate cutter for midface plates (p/n: 03.503.039, lot number: 3178407) was received at us cq.Upon visual inspection, the spring with slot has broken off.Dimensional inspection: no dimensional inspection was performed due to post manufacturing damage.Document/specification review: relevant drawings were reviewed.No design issues or discrepancies were identified.Investigation conclusion: this complaint is confirmed as the spring with slot is broken.No definitive root cause could be determined based on the provided information.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.A device history record (dhr) review was conducted: part: 03.503.039.Lot: 3178407.Manufacturing site: (b)(4).Release to warehouse date: 26.June 2009.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|
It was reported on an unknown date, the plate cutter for midface plates was found not functioning as a piece of the cutter is not attached so it will not cut anything.The issue was discovered during restocking of the device.There were no patient and surgical involvement.During manufacturer's investigation of the returned device it was identified that the spring with slot has broken off.This product condition was reassessed and determined to be reportable on march 26, 2020.This report is for one (1) plate cutter for midface plates.This is report 1 of 1 for complaint (b)(4).
|