The device was returned to olympus and evaluated.
The user reported problem of "distal sheath separating, distal tip damaged" was confirmed.
The distal end cover was found detached.
A definitive root cause for the reported problem could not be determined.
Event Description
Olympus was informed that a user facility's scope distal end sheath was separating and damaged.
The problem reportedly occurred during reprocessing and was found during reprocessing.
It was reported there was no patient involvement associated with the problem.
Manufacturer Narrative
This supplemental report is being submitted to provide the results of a device history record (dhr) review.
The dhr was reviewed for the device involved.
As a result of reviewing the dhr, it was confirmed that there were no abnormalities, special adoptions, or variations in the manufacturing process.