It was reported that during a tka procedure, could not cut tibia as it said it needed more points, added more points but it wouldn't stop processing (it appears to be stuck) so last few points were removed and it still wouldn't stop processing.
Then all the tibial points were cleared and started again.
However, it would not let us proceed to cut the tibia using the 5mm spherical burr even after recalibration and checkpoint verifications.
The error message "the system has detected that the navio app unexpectedly exited.
Please contact robotics customer support to resolve this issue.
" the case was aborted and converted to manual.
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