H10: the device, intended to be used during treatment, was returned for a prior investigation.The initial functional inspection of the returned siu found that the device received a 40000000000-error message when powered on.This was indicative of a blown fuse.The dhr was reviewed for the device at the time of manufacturing and was found to meet manufacturing specifications prior to release for distribution.A complaint history review found 13 similar reports of the issue.This issue will continue to be monitored.The relationship of the device and the reported event has been established.The 40000000000 error code that appeared confirms a blown fuse in the siu.Some factors that may contribute to the blown fuse in the siu include damage to the handpiece cabling by the user pulling on the strain relief or by normal wear and tear of the cabling.However, there were no problems found with the returned handpieces.The root cause of the reported event was due to electrical component failure.
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