It was reported that during case entered into cutting, and as soon as the anspach foot pedal was engaged, an error appeared.Moved back to the bur/control selection stage.Recalibrated and rehomed, but the same thing happened when returning to cutting; tried a different handpiece, with the same results.The system was then restarted and everything proceeded as usual.
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The device was used in treatment and the log files were returned for investigation.Evaluation of the returned log files was performed which showed an "over current" error.When the error can only be cleared by rebooting the system, it is indicative of an issue in the siu firmware that randomly causes the handpiece error message and is not indicative of an issue with the handpiece.This confirms the issue in the siu.There was no serial number provided for the dhr review of the siu, and therefore it could not be concluded if the device met the manufacturing specifications.A complaint history review found 4 reports of the issue.This issue will continue to be monitored.The relationship of the device and the reported event has been established.The over current error that occurred was due to an issue in the siu.As a result, the root cause of the reported event was due to an electrical component failure.
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