H10: the device, intended to be used during treatment, was returned for a prior investigation.The functional inspection of the returned siu found that the device received a 41800000000-error message when powered on.This was indicative of fuse damage.The inspection procedure document was reviewed for the device at the time of manufacturing and passed all tests.Therefore, the reported product met manufacturing specifications prior to be released for distribution.A complaint history review found similar reports of the issue.This issue will continue to be monitored.The relationship of the device and the reported event has been established.The error message was caused by a faulty cable in the handpiece which is causing the fuse in the siu to blow.The root cause of the reported event was due to electrical component failure.We are further investigating this issue and a corrective action has been opened.
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