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U.S. Department of Health and Human Services

Class 2 Device Recall Siemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012B

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 Class 2 Device Recall Siemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012Bsee related information
Date Initiated by FirmNovember 27, 2012
Date PostedMarch 14, 2013
Recall Status1 Terminated 3 on January 31, 2014
Recall NumberZ-0948-2013
Recall Event ID 64376
510(K)NumberK122471 
Product Classification System, x-ray, tomography, computed - Product Code JAK
ProductSiemens Somatom CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and CT2012B. Computed tomography x-ray system.
Code Information Model numbers - 7740769, 8098027, 10430603, and 10590000.
Recalling Firm/
Manufacturer		 Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern PA 19355
For Additional Information ContactMeredith Adams
610-448-3237
Manufacturer Reason
for Recall		Sporadic hang-up malfunctions concerning 3D reconstructions during activated "Preview Image" functionality.
FDA Determined
Cause 2		Software design
ActionSiemens sent a "CUSTOMER SAFETY ADVISORY NOTICE" dated November 27, 2012 to all affected customers. The letter identified the product, problem, and actions to be taken by the customers. The correction for this problem will be available with Service Pack 1 for syngo CT2011A And Service Pack 4 for syngo CT2012B. Both Service pack are planned to be released starting February 2013. Systems still running on syngo CT2010A or syngo CT2010B are already scheduled to be upgraded to syngo CT2011A or syngo CT2012B respectively. Contact your local Siemens Application Specialist for additional information.
Quantity in Commerce896
DistributionNationwide Distribution.
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = JAK
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