Date Initiated by Firm | October 04, 2016 |
Date Posted | November 11, 2016 |
Recall Status1 |
Terminated 3 on June 05, 2017 |
Recall Number | Z-0396-2017 |
Recall Event ID |
75366 |
Product Classification |
Hemoglobin A1c test system - Product Code PDJ
|
Product | COBAS INTEGRA 800 Tina-Quant Hemoglobin A1cDX Gen.2 Hemoglobin A1cDX test
Catalog number 04528123160 |
Code Information |
Not applicable |
Recalling Firm/ Manufacturer |
Roche Diagnostics Operations, Inc. 9115 Hague Rd Indianapolis IN 46256-1025
|
For Additional Information Contact | Roche Support Network Customer Support C 800-428-2336 |
Manufacturer Reason for Recall | .Roche Diagnostics has confirmed elevated QC and patient sample recovery for individual
Tina-quant Hemoglobin A1c Gen.2 and Tina-quant Hemoglobin A1cDx Gen.2 cassettes/bottles.
This issue occurred over multiple lots. Single cassettes/bottles of the reagents are affected.
The issue can lead to erroneously high HbA1c results.
|
FDA Determined Cause 2 | Storage |
Action | On 10/4/2016, URGENT MEDICAL DEVICE CORRECTION notifications were sent to the affected Direct Consignees and Distributors via courier. The recall notifications included a description of the reason for the recall, affected product, consignee responsibilities, and instructions for responding to the formal recall notification.
Direct Consignee
Actions Required
" Follow the instructions in the Customer Actions for Prevention/Detection of the Issue section of this Urgent Medical Device Correction (UMDC).
" Complete the attached fax form (7184-00-1016) and fax it to 1-844-294-7181.
" File this Urgent Medical Device Correction (UMDC) for future reference.
Questions
Please contact the Roche Support Network Customer Support Center, 24 hours a day, seven days a week
at 1-800-428-2336 if you have questions about the information contained in this UMDC.
Distributor
Actions Required
" Ensure proper storage conditions (2-8C) are maintained for the reagents listed in the table above,
per their respective method sheet.
" If you have not directly shipped any of the products in the table above, you do not need to distribute
the enclosed UMDC to your customers.
" If you have directly shipped any of the products in the table above, please distribute the enclosed
UMDC 16-157 to those customers.
" Complete the attached fax form (7185-00-1016) and fax it to 1-844-294-7181.
Questions
Please contact the Roche Support Network Customer Support Center at 1-800-428-2336 if you have
questions about the information contained in this distributor letter or the enclosed UMDC 16-157. |
Quantity in Commerce | 4976 |
Distribution | Nationwide. |
Total Product Life Cycle | TPLC Device Report |
|
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
|