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U.S. Department of Health and Human Services

Class 2 Device Recall SOMATOM

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  Class 2 Device Recall SOMATOM see related information
Date Initiated by Firm June 04, 2019
Create Date July 02, 2019
Recall Status1 Terminated 3 on March 29, 2023
Recall Number Z-1921-2019
Recall Event ID 83112
510(K)Number K173632  
Product Classification System, x-ray, tomography, computed - Product Code JAK
Product SOMATOM go.All, Model No. 11061638

with syngo.CT software versions VA20A,
VA20A_SP0, VA20_SP1. Product Usage: This computed tomography system is intended to generate and process cross-sectional images of patients by computer reconstruction of x-ray transmission data. The images delivered by the system can be used by a trained physician as an aid in diagnosis. The images delivered by the system can be used by trained staff as an aid in diagnosis, treatment preparation and radiation therapy planning. This CT system can be used for low dose lung cancer screening in high risk populations. High risk populations are as defined by professional medical societies.
Code Information 118151 
Recalling Firm/
Siemens Medical Solutions USA, Inc
40 Liberty Blvd
Malvern PA 19355-1418
For Additional Information Contact Rebecca Tudor
Manufacturer Reason
for Recall
The potential sporadic performance problems may cause scanning workflow interruptions and unexpected user notifications resulting in diagnostic delay or need for patient rescan.
FDA Determined
Cause 2
Software design
Action On June 4, 2019, the firm notified customers of the recall via Urgent Medical Device Correction letters. Customers were informed that the firm has developed software update CT VA20A-SP2A to ensure uninterrupted scanning workflows and to reduce the number of user notifications. This update will also improve some areas during the start-up and shut-down processes, as well as providing other improvements related to the system, examination and reconstruction processes, and dual energy and intervention . The corrective action will be provided free of charge and will be distributed via Update Instruction CT026/19P. This update will be performed remotely. If you have any questions, please contact our service organization at 1- 800-888-7436. Customers were asked to promptly notify and instruct all staff at their organizations who need to be aware of this notice. In addition, if you have further distributed this product, please identify your customers and notify them at once of this product advisory notice. If the device has been sold and is therefore no longer in your possession, please forward this notice to the new owner.
Quantity in Commerce 69
Distribution US Nationwide distribution in the states of AL CA CT FL GA IL IN KS KY LA ME MI MO MS NC ND NE NH NY OH OK SD TN TX VA and WI
Total Product Life Cycle TPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database 510(K)s with Product Code = JAK and Original Applicant = Siemens Medical Solutions USA, Inc.