| Class 2 Device Recall The CoolSculpting System | |
Date Initiated by Firm | June 09, 2022 |
Create Date | July 11, 2022 |
Recall Status1 |
Open3, Classified |
Recall Number | Z-1348-2022 |
Recall Event ID |
90331 |
510(K)Number | K181740 |
Product Classification |
Dermal cooling pack/vacuum/massager - Product Code OOK
|
Product | CoolCurve ZELTIQ Vaccum Applicator REF BRZ-AP1-062-000 |
Code Information |
CoolCurve
REF:
BRZ-AP1-062-000
BRZ-AP1-062-000_R
UDI-DI: 00816417021008
Serial Numbers:
V06222012073001
V0622017039030
V0622016307004
V0622016196017
V0622012291003
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|
Recalling Firm/ Manufacturer |
Zeltiq Aesthetics, Inc 4410 Rosewood Dr Pleasanton CA 94588-3050
|
For Additional Information Contact | Nicole Katz 862-261-7084 |
Manufacturer Reason for Recall | Executing a voluntary discontinuation and removal of parallel plate applicators due to an increase complaint rate for adverse event Paradoxical Hyperplasia (HP) during the 2019 to 2021 timeframe. |
FDA Determined Cause 2 | Unknown/Undetermined by firm |
Action | On 06/09/2022, the Recalling firm started sending an "URGENT: MEDICAL DEVICE RECALL" Letter via FedEx Overnight service to customers informing them discontinue and return all CoolSculpting Parallel Plate Applicators (CoolCore, CoolCurve, CoolCurve+, CoolMax, and CoolFit) due to an increase in the rate of complaints for Paradoxical hyperplasia (PH) (also referred to as Paradoxical Adipose Hyperplasia-PAH) during 2019 to 2021 timeframe.
Customers are instructed to:
1. If you have the affected applicators, discontinue further use and quarantine products prior to return.
2. Monitor patients that have undergone a procedure per your normal clinical practice. .
3. Conduct a physical count of the affected applicators in your possession and record the count on the enclosed Business Response Form.
4. Send the Business Response Form to Qualanex, LLC. via fax or email within five business days of receipt. To ensure we are able to account for all recalled product, it is imperative that you return the form. Please return the Business Response Form even if no recalled product is present.
5. When returning the recalled products, attach the prepaid FedEx Authorized Return shipping label to the outside of the return carton and return the recalled product to:
Qualanex, LLC.
1410 Harris Road
Libertyville, IL 60048
5. Please do not return any products that are not the subject of this recall to this address.
For questions or assistance, contact:
Product Returns
Contact Qualanex, LLC
1-800-505-9291,
7:00am - 4:00pm CST or
recall@qualanex.com
Adverse Events/Product Complaints
Contact ZELTIQ at:
1-800-624-4261, 8am 5pm CST
Medical Information
Contact ZELTIQ at:
1-800-678-1605 option #2, 8:30 am 5:00 pm EST
or IR-Medcom@allergan.com
For after hours assistance, please leave a voicemail or email. A response will be provided within 48 hours.
|
Quantity in Commerce | 703 units |
Distribution | U.S. AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY.
O.U.S.: United Arab Emirates, Argentina, Austria, Australia, Belgium, Bahrain, Bolivia, Canada, Switzerland, China, Cyprus, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Guatemala, Hong Kong, Indonesia, Ireland, Israel, India, Italy, Jordan, Japan, The Republic of Korea, Kuwait, Lebanon, Luxembourg, Latvia, Mexico, The Netherlands, Norway, Panama, Peru, Philippines, Poland, Portugal, Qatar, Russian Federation, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Uruguay, Venezuela, and South Africa. |
Total Product Life Cycle | TPLC Device Report |
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls. 2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall. 3 The manufacturer has initiated the recall and not all products have been corrected or removed. This record will be updated as the status changes.
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510(K) Database | 510(K)s with Product Code = OOK
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