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U.S. Department of Health and Human Services

Class 2 Device Recall syngo US Workplace

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  Class 2 Device Recall syngo US Workplace see related information
Date Initiated by Firm December 06, 2007
Date Posted May 20, 2008
Recall Status1 Terminated 3 on December 20, 2010
Recall Number Z-1138-2008
Recall Event ID 46373
510(K)Number K060992  
Product Classification patient image archiving system - Product Code LLZ
Product syngo US Workplace Picture Archiving and Communication System, software version 2.0, Siemens Medical Solutions, Inc., Mountain View, CA 94043
Code Information Material number: 10035829, serial numbers: 250576, 260044, 260049, 260016, 250533, 250548, 250544, 250545, 250591, 250595, 250617, 700464562, 700465913, 700465914, 250565, 250557, and 250556.
Recalling Firm/
Siemens Medical Solutions USA, Inc.
1230 Shorebire Way
P.O. Box 7393
Mountain View CA 94043
For Additional Information Contact
Manufacturer Reason
for Recall
Inaccurate results: A software bug may cause inaccurate wall motion abnormality scoring results to be displayed.
FDA Determined
Cause 2
Software design
Action Siemens Medical Solutions sent an Urgent Medical Device Notification letter, dated November 2007, to its consignees. The letter described action required by users, and that Siemens will contact the user with a new software version correcting this error. A field correction to update software is planned to be underway, designated to start on 12/21/2007, and the correction is expected to be completed within 45 days.
Quantity in Commerce 17 units
Distribution Worldwide Distribution: South Korea, Malaysia, Lithuania and China, and 1 unit to New Jersey in the USA.
Total Product Life Cycle TPLC Device Report

1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database 510(K)s with Product Code = LLZ and Original Applicant = SIEMENS MEDICAL SOLUTIONS