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U.S. Department of Health and Human Services

Class 2 Device Recall syngo Dual Energy Viewer

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 Class 2 Device Recall syngo Dual Energy Viewersee related information
Date Initiated by FirmNovember 13, 2008
Date PostedJanuary 08, 2009
Recall Status1 Terminated 3 on March 19, 2013
Recall NumberZ-0647-2009
Recall Event ID 50500
510(K)NumberK052775 
Product Classification Radiological Image Processing System - Product Code LLZ
ProductCT syngo Dual Energy Viewer on the syngo Multimodality Work Place (MMWP) and on the CT workplace, Model number 10094833. Picture Archiving and Communications System.
Code Information Software versions: syngo MMW 2007C, syngo MMWP 2008A, syngo MMWP 2008B, syngo MMWP 2008C, syngo CT 2007A, and  syngo CT 2008G.
Recalling Firm/
Manufacturer		 Siemens Medical Solutions USA, Inc
51 Valley Stream Pkwy
Malvern PA 19355
For Additional Information ContactMichael Van Ryn
610-448-4500
Manufacturer Reason
for Recall		Indicated orientation does not match actual orientation of the patient.
FDA Determined
Cause 2		Software design
ActionThe recalling firm issued a Customer Safety Advisory dated 10/8/08 to affected customers via Update Instructions CT052/08/S. The letter informs customers of the potential issue and provides instructions to avoid its occurrence. Customers should consider "no saving of calculated Dual Energy data sets from non-supine and mirror-option scans via "Save Sets CT"-button." The firm also highly recommends for customers "to check the correct display of "left", "anterior" and "posterior"markings, e.g. by checking the position of the spine with respect to the posterior marking in the image." The error should be fixed within certain upgrade and installation activities on the affected software.
Quantity in Commerce374 units
DistributionNationwide Distribution
Total Product Life CycleTPLC Device Report
1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
510(K) Database510(K)s with Product Code = LLZ
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