Date Initiated by Firm |
June 08, 2006 |
Date Posted |
October 20, 2010 |
Recall Status1 |
Terminated 3 on November 03, 2010 |
Recall Number |
Z-0099-2011 |
Recall Event ID |
56282 |
Product Classification |
Medical computers and software - Product Code LNX
|
Product |
SoftWeb version 4.0.4.10.1. SCC Soft Computer, 5400 Tech Data Drive, Clearwater, FL 33760.
Manufacture Date: 05/16/2006.
|
Code Information |
version 4.0.4.10.1. |
Recalling Firm/ Manufacturer |
SCC Soft Computer 5400 Tech Data Drive Clearwater FL 33760
|
For Additional Information Contact |
727-789-0100
|
Manufacturer Reason for Recall |
If a case number is re-used in SoftWeb with SoftPath, the SoftPath case is linked to the original MRN in SoftWeb. This causes SoftPath cases being linked to the wrong patient in SoftWeb. Incorrect results on the patient with original MRN and no results on the patient with the second MRN (and the reused case number) are displayed in SoftWeb Results Query. SCC Soft Computer issued a Correction for
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FDA Determined Cause 2 |
Software design |
Action |
SCC Soft Computer issued a Risk-to-Health notification with Client Notification Verbiage to the affected client using SCC Soft Computer's proprietary Task Management System on June 8, 2006. SCC recommended SoftPath/SoftWeb users NOT re-use SoftPath case numbers when cases are cancelled. The generic option setting "Specimen Registration - Standard Settings - Minimum Time to Reactivate Case Number" should be set to "0" so the user is not prompted to reuse the same case number. Client was asked to acknowledge receipt of the task and grant permission to load the required software correction. |
Quantity in Commerce |
1 |
Distribution |
Nationwide Distribution: 1 hospital in Alaska. |
Total Product Life Cycle |
TPLC Device Report
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1 A record in this database is created when a firm initiates a correction or removal action. The record is updated if the FDA identifies a violation and classifies the action as a recall, and it is updated for a final time when the recall is terminated. Learn more about medical device recalls.
2 Per FDA policy, recall cause determinations are subject to modification up to the point of termination of the recall.
3 For details about termination of a recall see Code of Federal Regulations (CFR) Title 21 §7.55.
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