A siemens customer service engineer (cse) was dispatched to the customer site.After evaluation of the instrument and instrument data, the cse checked sample probe adjustment and performance, acid and base delivery, and dark counts.The cse did not find an instrument malfunction.The cause of the discordant, false negative hcg result is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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A discordant, (b)(6) human chorionic gonadotropin (hcg) result was obtained on one patient sample on an advia centaur xp instrument.The discordant result was reported to the physician(s), who questioned it.A new sample was obtained from the patient and tested on the same instrument, resulting (b)(6) and matching the patient's clinical picture.The original sample was then repeated on the same instrument, resulting (b)(6).The corrected result was reported to the physician(s).There are no reports of patient intervention or adverse health consequences due to the discordant, (b)(6) hcg result.
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