The operator of a dimension exl with lm instrument contacted a siemens customer care center (ccc).The operator stated that they had obtained urine sample from the patient on (b)(6) 2017 and serum sample from the same patient on (b)(6) 2017.The operator stated that the serum sample was inadvertently run on the sample id that was urine.The result obtained on the serum sample crossed the laboratory information system (lis) as urine and therefore, the urine creatinine was mistakenly reported as <13 mg/dl and the clearance was reported as <2 to the physician(s).The customer stated they usually enter the serum creatinine value manually in their lis when calculating creatinine clearance value.The customer repeated the urine sample and obtained a different result.The customer re-calculated creatinine clearance result, which was also different.The correct creatinine and creatinine clearance results were reported to the physician(s).There are no known reports of patient intervention or adverse health consequence due to the incorrect creatinine and creatinine clearance results.
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