This unsolicited case from united states was received on 21-mar-2018 from a non-healthcare professional.This case involves a patient of unknown demographics who received treatment with synvisc one and later after few hours had severe pain, swelling and stiffness.Also device malfunction was identified for the reported lot number.No past drug, medical history, concomitant medication or concurrent condition was provided.On an unknown date in 2017, the initiated treatment with intra-articular synvisc one injection at a dose of 6 ml once (indication: unknown) into the left knee (batch/lot number: 7rsl021 and expiry date: unknown).Within 24 hours, the patient had severe pain, swelling, stiffness.The product was not compounded not over the counter.Corrective treatment: not reported for all the events.Outcome: unknown for all the events.An investigation was initiated as a result of an unexpected increase in the number of labelled adverse events received from the us market for synvisc one, lot 7rsl021.The product met all release testing at time of manufacture in june 2017.Retain samples were retested due to the unexpected increase in adverse events.Higher than expected endotoxin results were obtained.In addition, the presence of microbial contamination was also confirmed.The cause of these events was under investigation.Once this investigation would be completed, corrective and preventive actions would be implemented.Seriousness criteria: important medical event for device malfunction.Pharmacovigilance comment: sanofi company comment dated 30-mar-2018.This case concerns a patient who presented left knee pain, swelling and stiffness after receiving treatment with synvisc one injection from recall lot.Temporal relationship can be established between the events and the suspect product based on the available information.Additionally, as the concerned lot number has been identified to have malfunction by the company.Therefore, pharmacological plausibility of the events to the product cannot be excluded.
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