On (b)(6) 2019, abbott point of care (apoc) was contacted by a customer who reported that martel printer sn (b)(4) was hot touch using martel battery.Customer replaced the battery with a brand new martel battery, printer is still hot to touch.The customer confirmed that the correct cables and battery are being used with the martel printer.There was no additional information at the time of this report.The printer was replaced and returning for investigation.Based on the information available, there were no patient or user related injuries associated with this complaint.
|