One fluid warmer was returned for evaluation.Visual inspection of the device found wear and tear damaged enclosure, front cover, tank cover and line cord, and an outdated pcb and power switch.A dhr review was performed subsequent to the manufacturing of the device and prior to its release; no problems or issues were identified during this dhr review.Device tank was filled with water and powered on.The reported customer complaint had been confirmed, the pcb board had high current draw.This was the result of a faulty pcb board; problem source determined to be the design.
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