Model Number 595000-001 |
Device Problems
Mechanical Problem (1384); Output Problem (3005); Noise, Audible (3273)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/23/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia authorized distributor, reported that the freedom driver exhibited fluctuating fill volumes and an unusual noise while supporting the patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently switched to a backup driver.
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Manufacturer Narrative
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The driver passed all sections of functional testing.During an observation run, the driver made an unusual noise and after approximately 72 hours, the driver exhibited an alarm.The alarm code indicated that the secondary motor had engaged.The primary motor was removed and inspection determined the motor was binding up and the cam follower was no longer rotating when the motor was manually turned.The root cause of the customer-reported fluctuating fill volumes and an unusual noise was determined to be a malfunction of the driver's primary motor.Syncardia has a corrective and preventive action (capa) for the issue of motor binding.Syncardia has completed its investigation and is closing this file.Ce 5277 (b)(4) follow-up report 1.
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Search Alerts/Recalls
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