Other, other text: one level 1 hotline low flow systems - hl-90 was returned for analysis.The device had wear and tear damage to the drain fitting, tank cover, front cover, and line cord.The printed circuit board was outdated.The analysis started with a visual inspection then filled the tank with water, attached temp check, plugged in line cord, and turned on power switch.The reported issue was confirmed.The device wouldn't turn on because the power switch was damaged where it connects to the printed circuit board.The cause is a wear and tear issue attributed to the customer.The drain fitting, tank cover, front cover, line cord, membrane switch, and reflux plug were replaced.Also the printed circuit board was upgraded.
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