Model Number 10-85-00 |
Device Problem
Pumping Problem (3016)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/16/2020 |
Event Type
malfunction
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the s5 double head pump.The incident occurred in (b)(6).A livanova field service representative was dispatched to the facility to investigate the device.The pump was turned on and an error code different from the reported one was displayed.The error message experienced by the technician on site was associated to the was not controlled by the monitoring functions.The pump was then powered off and back on and no errors appeared.The technician in charge will replace the motor control board on a second visit.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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Livanova (b)(4) received a report that at the start up a s5 double head pump was giving an error message associated to a wrong direction of the pump.The user turned off the pump and did not use it.There was no patient involvement.
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Manufacturer Narrative
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H10: through follow-up communication livanova learned that the motor control board and the motor power amplifier will be replaced to solve the reported issue.
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Event Description
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See initial report.
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Search Alerts/Recalls
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